Sarsan Sports Shipping Policy This policy applies to all products purchased through the Sarsan Sports online store. 1. General Shipping Information Processing Time: All orders are processed and prepared for shipment within [1-2] business days (Monday to Friday, excluding public holidays). Orders placed after [2:00 PM IST] will begin processing the following business day. Order Tracking: Once your order is shipped, you will receive an email notification containing the tracking number(s) and a link to track your order directly on the courier's website. Shipping Partners: We use trusted national courier services, including [Name your Couriers, e.g., Blue Dart, Delhivery, India Post]. Packaging: All products are packaged securely to prevent damage during transit. Specialized equipment (like cricket bats or tennis rackets) are double-boxed for protection. 2. Shipping Costs and Delivery Estimates Shipping costs are calculated at checkout based on the total weight and dimensions of the items in your cart, as well as the delivery destination. Note: Delivery estimates are calculated from the day your order is shipped, not the day it is placed. Delivery times to remote or rural Pin Codes may take longer. 3. Geographical Limitations Domestic Shipping: We currently ship only within India. Pin Code Serviceability: If your Pin Code is not serviceable by our courier partners, we will contact you within [24 hours] of placing your order to find an alternative shipping method or process a full refund. 4. Shipping for Oversized/Heavy Items Large or heavy items (such as full gym equipment, large sports bags, or certain cricket kits) may incur additional shipping charges or require specialized delivery. Confirmation: If an item falls under this category, the shipping fee will be clearly displayed during checkout. Tracking: Tracking for these items may be managed directly by the freight company, and details will be provided upon shipment. 5. Address Changes and Verification Address Accuracy: Please double-check your shipping address during checkout. Sarsan Sports is not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer. Changes: If you need to change your shipping address after placing an order, please contact us immediately at [Your Contact Email/Phone Number]. We can only update the address if the order has not yet been shipped. 6. Lost or Damaged Orders Damaged Goods: If your order arrives damaged, please do not accept the package from the courier if the damage is visible externally. If you have already accepted it, you must contact us immediately (within [48 hours] of delivery) with photos of the damage to the packaging and the product. Lost in Transit: If a package is not delivered within [10] days of the estimated delivery date, please contact us. We will initiate a tracking investigation with the courier partner. Replacements or refunds will be processed once the courier officially confirms the package is lost. For any further questions regarding shipping, please contact us at [sales@sarsansports.com].