Shipping Policy

At Sarsan Sports, we are committed to delivering your sports products safely and on time. Please read our Shipping Policy to understand our order processing, delivery timelines, and shipping conditions.

1. Order Processing

• ➤ Orders are processed after successful order confirmation and payment verification.
• ➤ Orders are generally processed within 1–3 business days.
• ➤ Orders placed on Sundays, public holidays, or non-working days may be processed on the next business day.
• ➤ Processing time may vary depending on product availability and order volume.

2. Shipping & Delivery

• ➤ Once your order has been shipped, you will receive the available shipping and tracking details.
• ➤ Estimated delivery time is generally 3–7 business days after dispatch.
• ➤ Delivery times may vary depending on the delivery location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
• ➤ Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

• ➤ Shipping charges, if applicable, will be displayed during the checkout process before the order is placed.
• ➤ Shipping charges may vary depending on the delivery location, order weight, size, and courier service.
• ➤ Any applicable additional charges will be communicated to the customer where required.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through the registered email address, mobile number, WhatsApp, or other available communication method.

Customers can use the tracking information provided to check the status of their shipment.

5. Delivery Address

Customers are responsible for providing accurate and complete delivery information.

Please ensure that the following details are correct:

• ➤ Full Name
• ➤ Complete Delivery Address
• ➤ City / District
• ➤ State
• ➤ PIN Code
• ➤ Mobile Number

Sarsan Sports will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate address details provided by the customer.

6. Delayed Delivery

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

• ➤ Courier or logistics issues
• ➤ Weather conditions
• ➤ Public holidays
• ➤ Transportation delays
• ➤ Natural disasters
• ➤ Incorrect address or contact details
• ➤ Unexpected operational circumstances

In such cases, we will make reasonable efforts to assist the customer and coordinate with the delivery partner.

7. Damaged Package

If the package appears damaged, opened, or tampered with at the time of delivery, customers are advised to:

• ➤ Check the package carefully before accepting it, where possible.
• ➤ Take photographs or videos of the package and product.
• ➤ Contact Sarsan Sports customer support as soon as possible.
• ➤ Provide the order number and relevant photographs/videos for verification.

8. Failed Delivery

If delivery is unsuccessful because the customer is unavailable, the address is incorrect, or the customer refuses to accept the package, the courier may attempt redelivery or return the package to Sarsan Sports.

Additional shipping charges may apply for re-shipping, where applicable.

9. International Shipping

Currently, shipping availability may be limited to selected locations.

For international orders, if available, shipping charges, delivery timelines, customs duties, taxes, and other applicable charges may vary depending on the destination country.

Any customs duties, import taxes, or other charges imposed by the destination country may be the responsibility of the customer.

10. Contact Us

For questions regarding your order or shipment, please contact us with your order details.

Sarsan Sports

Website: https://sarsansports.com/

Email: sales@sarsansports.com

Phone / WhatsApp: +91 91500 02108 / +91 91500 02109

Please include your Order Number when contacting us regarding a shipment.

11. Policy Changes

Sarsan Sports reserves the right to modify or update this Shipping Policy at any time. Any changes will be published on this page with the updated effective date.

By placing an order with Sarsan Sports, you acknowledge that you have read and agreed to this Shipping Policy.